Public value and public services in the post-virus economy

PM PV themes

Sub-themes

Authors

(1) Values to value (V2V): The Marketing perspective

Subjective user-satisfaction measurement

Value alternative to NPM

Moore (2005); Benington (2009),

Normative, metaphoric alternative to price and efficiency (NPM)

Vargo and Lusch (2008) paradigm switch (private sector)

Subjective user-satisfaction, metrics and PV Management

Stoker (2006); Behn (2001); Mulgan (2002)

Ranking values

Value situated: no consensus across time and space

Rutgers (2008) Kahneman and Tversky (1979)

Sandel (2009) on justice; Milanovic (2016) needs/wants

Subjective and objective user-satisfaction measurement

PV solves users’ problems using UVs: crossing all governances not confined to private or private sector; negotiated in each situation

Laitinen (2017)

Cordery and Hay (2019); Tirronen et al (2020)

(2) Cocreation: the engagement perspective

User-led innovation frame

Social shaping of technology

Von Hippel (1988)

Mackenzie and Wajcman  (1985)

Production frame:

PV a better frame for problem-solving than cocreation; collective value

Liebenstein (1966); Ostrom (1996); Connolly and Wall (2016)

New public governances

Public Service Dominant Logic

Osborne (2017)

(3) Public value management (PVM): the management perspective

PVM paradigm

Manager at the centre driving change towards user needs

Normann (2002); Stoker (2006); Grönroos (2013)

Value-creating not only value-distributing state

Not bureaucratic, entrepreneurial;

Mazzucato (2013); Inwin (2019)

Urban regime/change coalition

Localist new governances

Bardach (1998)

Localised interactions: value flow patterns create ‘soft’ structures

Governance-as-legitimacy

Laclau (1990); Kinder et al (2020)

“e” with everything: technology-led change

Technology-led change e.g. AI

Cordella and Bonina 2012; Goldin and Katz’s (2008); Kinder (2020a)

Factor and function

Activity and relationships

1

Government provides public services and manages economy

Manages state spending level and deficit; sets interest rates, exchange rate band and employment target, aligns Treasury and Central Bank: manages aggregate-demand; spends before taxing and borrowing.  Pays taxes and interest to itself.

2

Private sector invests, produces sells to accumulate profit; some PPPs and supply to public sector

Invests, employs and sells to suit profit-making at times leaving deficit state can fill be creating aggregate-demand that stimulates investment and economic activity.  Pay taxes to Government, purchases Treasury debt. 

3

International trade sector balance of trade and payments

Overall international trade balance (goods and services) creating surplus or deficit of foreign currency; inward and outward capital investment

4

Natural environment major part of wellbeing and sustainable living

Quality of nature is/should be a constraint on economic activity and positive externalities; state control of negative externalities, such as carbon emissions, degrading and abuse

5

Regime of accumulation: production of goods and services

Production, supply, 5-factors e.g. different Fordist to post-Fordist and neoliberal: drivers: accumulation + dominant value relationships (EV or mixed and UV)

6

Mode of regulation: consumption of goods and services, provision of labour force and carers

Consumption, demand, market regulation, SCM internationally, ways we buy life-as-lived

7

Balance economy not budget

S(TAB) not TAB(S) BUT activity might be non-market; inflation danger (Mattick) state spend > productivity

8

State regulates markets, sets legal and fiscal regime, gathers taxes, manages aggregate-demand

Balance in economy; if growth by private sector stalls, need aggregate-D boost by public

9

Trades goods, services and capital, including migration

State vies with MNCs to control international trade: tariffs, regulations, OFDI and IFDI; currency exposure; fiat currency

10

Alignment of mode regime with mode

Overall economy alignment: supply/demand; production/consumption: 5-facrors in either side; complexity economics

11

Alignment of mode with regime

Misalignment = crisis (accumulation opportunities, including internationally); also, who pays price of crisis?

12

Mode and regime and nature

Nature; Burkett; > constraint, wellbeing and QWL.